Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $73,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Marriott Orlando Downtown, located at 400 West Livingston Street in Orlando, Florida, is a prestigious and vibrant hotel known for its exceptional guest services and prime downtown location. Owned and operated by an independent franchisee, United Capital Corp., the establishment prides itself on delivering high-quality hospitality experiences while maintaining a strong commitment to operational excellence. As part of the Marriott brand family, Marriott Orlando Downtown combines the reputation and standards of a globally recognized hotel with the personalized care and management focus of a locally run business.
This dynamic and thriving hotel seeks a skilled and experienced Front Offi... Show More
This dynamic and thriving hotel seeks a skilled and experienced Front Offi... Show More
Job Requirements
- Proven experience as a front office manager or similar role in the hospitality industry
- Excellent leadership and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work under pressure and handle difficult situations with professionalism
- Proficient with front office software and microsoft office suite
- Flexibility to work various shifts including weekends and holidays
- High school diploma or equivalent a degree in hotel management or related field is a plus
Job Qualifications
- Proven experience as a Front Office Manager or similar role in the hospitality industry
- Excellent leadership and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficient with front office software and Microsoft Office Suite
- High school diploma or equivalent a degree in Hotel Management or related field is a plus
Job Duties
- Manage and supervise front office staff including hiring training and scheduling
- Oversee guest check-in and check-out processes ensuring smooth and efficient service
- Address and resolve guest complaints in a professional and timely manner
- Maintain accurate records of daily operations and report to senior management
- Coordinate with housekeeping maintenance and other departments to fulfill guest needs
- Monitor and manage inventory of front office supplies and equipment
- Implement and uphold hotel policies and procedures related to front office operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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