Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $66,100.00 - $95,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Hyatt is a globally renowned hospitality company that prides itself on delivering exceptional guest experiences through the dedication and attentiveness of its associates. Known for its luxury hotels and resorts, Hyatt has established a reputation for providing top-tier service that emphasizes care, professionalism, and meaningful interactions. The company culture focuses on fostering an environment where employees are empowered to meet and exceed guest expectations while supporting one another in a dynamic and inclusive workplace.
This position is for the Front Office Manager at Hyatt, reporting directly to the Director of Operations. The Front Office Manager plays a pivotal role ... Show More
This position is for the Front Office Manager at Hyatt, reporting directly to the Director of Operations. The Front Office Manager plays a pivotal role ... Show More
Job Requirements
- Education level not explicitly stated
- Four years or more of progressive hotel Rooms Management experience
- At least two years progressive management experience within the Rooms Division of a hotel
- Experience with hotel pre-opening preferred
- Proficiency in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
- Strong communication skills in English
Job Qualifications
- Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
- Four years or more of progressive hotel Rooms Management experience typically with Hyatt
- Previous hotel pre-opening experience preferred
- Service oriented style with professional presentation skills
- At least two years progressive management experience within the Rooms Division of a hotel
- Hotel or Hospitality degree is an asset
- Must possess high energy, entrepreneurial spirit, motivational leadership, effective communication skills, and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
Job Duties
- Responsible for short and long term planning and the management of the hotel's Front Office operations
- Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
- Maintain guest room inventory
- Coach and counsel employees to reflect Hyatt Service Standards and Procedures
- Perform all tasks of a Front Office Staff as needed to facilitate service
- Ensure all operations and cash handling are done per policies and procedures
- Maintain excellent communication with the housekeeping department
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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