Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
Hotel Park City, nestled in the picturesque landscapes of Park City, Utah, is proudly part of the esteemed Autograph Collection Hotels by Marriott International. This luxury hotel brand celebrates the unique independence of each property, offering guests distinct experiences while still upholding the high standards and extensive loyalty programs for which Marriott is renowned. Hotel Park City combines the allure of its striking natural surroundings with sophisticated service and amenities, making it a favored destination for travelers seeking comfort, elegance, and exceptional hospitality in Utah. The hotel's dedication to quality and guest satisfaction reflects Marriott's commitment to excellence and innovation... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in hotel front office or related hospitality role
- Demonstrated ability to lead and manage a team
- Exceptional customer service skills
- Strong organizational and multitasking abilities
- Flexibility to work various shifts including weekends and holidays
Job Qualifications
- Proven experience in front office or hotel management
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, customer-focused environment
- Skilled in problem-solving and conflict resolution
- Knowledge of hotel management software and guest service best practices
Job Duties
- Assist the Director of Front Office in managing and coordinating the daily activities of guest service team members
- Ensure arrival, departure, and all other guest service interactions are conducted efficiently, professionally, and friendly
- Interact positively with customers and fellow associates, taking action to resolve problems and maintain high quality and responsiveness
- Help reduce and resolve guest service complaints by anticipating potential problems through reviewing operational issues, business flow, and associate performance
- Track guest satisfaction surveys and maximize the use of the guest response tracking system
- Perform other job-related duties as assigned by the Director of Front Office
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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