Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,900.00 - $87,200.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
Flexible spending account
Paid Time Off
Paid holidays
Floating holiday
complimentary room nights
employee discount
401k plan
401k Match
Employee stock purchase plan
Education Reimbursement
Jury duty leave
Bereavement Pay
parking
Public transportation pass
Employee assistance program
meal benefits
Job Description
Hyatt is a globally recognized hospitality company known for its commitment to delivering exceptional service and meaningful experiences to its guests. With a rich history of hospitality excellence, Hyatt operates a diverse portfolio of hotels and resorts worldwide, including the prestigious Grand Hyatt Denver. This particular property is a flagship hotel that blends luxury with comfort, offering guests a welcoming atmosphere paired with top-tier amenities and service standards. Hyatt prides itself on its values of empathy, wellbeing, respect, integrity, experimentation, and inclusion, fostering a work environment that supports career growth, job enrichment, and personal development for its associates. Employees at... Show More
Job Requirements
- High school diploma or equivalent
- Four years or more of progressive hotel Rooms Management experience
- At least two years progressive management experience within the Rooms Division of a hotel
- Ability to effectively interact with diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Clear and concise written and verbal communication skills in English
- Proficiency in Microsoft Word and Excel
- Strong organizational, interpersonal and administrative skills
Job Qualifications
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- Four years or more of progressive hotel Rooms Management experience
- Service oriented style with professional presentation skills
- At least two years progressive management experience within the Rooms Division of a hotel
- Hotel/Hospitality degree an asset
- High energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Proficient in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
Job Duties
- Responsible for short- and long-term planning and the management of the hotel's Front Office operations
- Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
- Maintain guest room inventory
- Coach and counsel employees to reflect Hyatt service standards and procedures
- Perform all tasks of a Front Office staff as needed to facilitate service
- Ensure all operations and cash handling are done per policies and procedures
- Maintain excellent communication with the housekeeping department
- Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas
- Analyze, investigate, and resolve guest complaints
- Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and timetables
- Insures proper staffing levels for customer service goals
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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