Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $94,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus opportunity
Training and Development
Job Description
Marriott Vacations Worldwide is an established and reputable company that operates independently as a franchisee under the Marriott brand. Unlike Marriott International, Inc., this franchisee independently manages all employment policies, including hiring, firing, compensation, benefits, and workplace practices, making it a distinct employer. The hotel operates with the high standards and quality consistency expected of Marriott-branded properties, ensuring an exceptional guest experience and dedicated service excellence. The property is known for its commitment to hospitality and maintains a strong focus on operational efficiency and customer satisfaction. This opportunity is for a salaried, exempt position with a competitive annual salary range... Show More
Job Requirements
- Bachelor's degree in hospitality management or equivalent work experience
- Five or more years of supervisory experience in hospitality management
- Excellent communication skills
- Computer literacy in MS Word, Excel, and Outlook
- Ability to manage multiple departments
- Capability to handle guest complaints effectively
- Physical ability to perform job-related duties including lifting 26-50 lbs
Job Qualifications
- Bachelor's degree in hospitality management or equivalent work experience
- Five or more years of experience in hospitality management at supervisory level
- Proven leadership skills to develop, monitor, and evaluate employee performance
- Excellent written and oral communication skills
- Proficiency in MS Word, Excel, and Outlook
- Experience with OPERA property management software is a plus
- Experience in condo hotel operations is a plus
Job Duties
- Oversee the daily operation of Guest Services, Reservations, and Bell/Valet departments
- Lead and supervise staff in these departments
- Manage property revenue strategies in coordination with revenue management
- Address guest complaints and inquiries promptly
- Coordinate closely with Housekeeping and Maintenance on occupancy and guest issues
- Prepare monthly forecast and variance reports with General Manager oversight
- Monitor and maintain property management system, inventory, and operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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