Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Employee Discounts
Opportunities for advancement
Professional Development
Positive work environment
Job Description
Our hotel is a distinguished establishment committed to providing exceptional hospitality and memorable guest experiences. Known for its warm and welcoming atmosphere, our hotel caters to a diverse clientele, including business travelers, tourists, and event attendees. We pride ourselves on delivering high-quality services and maintaining a customer-centric approach in all aspects of our operations. Our commitment to excellence has positioned us as a preferred destination in the region, where guests feel valued and cared for during their stay.
We are currently seeking a dedicated and professional Front Office Manager to join our vibrant team on a full-time basis. This p... Show More
We are currently seeking a dedicated and professional Front Office Manager to join our vibrant team on a full-time basis. This p... Show More
Job Requirements
- Previous experience as a front desk agent or in a customer service role
- Strong communication skills
- Ability to multitask
- Proficiency with computer systems including FOSSE
- Flexibility to work evenings, weekends and holidays
Job Qualifications
- Previous experience as a front desk agent or in a customer service role is required
- Strong communication and interpersonal skills
- Ability to multitask and handle a high-volume workload
- Proficiency with computer systems and FOSSE
- Flexibility to work evenings, weekends, and holidays as needed
Job Duties
- Manage front desk team as well as reservations and check guests in and out using a computerized system
- Handle guest requests such as booking tours or making restaurant reservations
- Assist with check-in and check-out processes including handling payments and issuing keys
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Assist with organizing and setting up events and meetings
- Handle guest complaints and concerns with grace and professionalism
- Perform light cleaning duties such as wiping down counters and restocking supplies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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