Hotel Bardo Savannah

Front Office Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid Time Off
Paid holidays
401K Matching
Health Insurance
telehealth benefits
Employee Discounts
Complimentary Meals
complimentary fitness classes

Job Description

LEFT LANE is a vertically integrated real estate design, development, and management firm specializing in the acquisition and transformation of iconic, historic properties. Dedicated to fostering a welcoming, dynamic, and inspiring workplace and company culture, LEFT LANE inspires its team members to create lasting impressions through warm and anticipatory service. This commitment to exceptional service reflects how the company wants both its guests and employees to feel every day. The company is recognized for innovative approaches to real estate while maintaining a strong emphasis on culture and team morale.

LEFT LANE's flagship property is Hotel Bardo Savannah, a luxury... Show More

Job Requirements

  • Minimum of 3 years experience in hotel front office management
  • proven leadership skills in a luxury hospitality environment
  • excellent communication abilities
  • strong problem-solving skills
  • availability to work flexible hours including weekends and holidays
  • knowledge of safety and emergency procedures
  • proficiency in hotel management software

Job Qualifications

  • Passionate about hospitality and providing elevated service, with advanced knowledge of hotel operations
  • a strong leader with a proven track record in guest and team member engagement and financial performance
  • excels at written and verbal communication
  • excellent presentation and grooming standards
  • able to operate and problem solve in a luxury hotel environment
  • flexibility and a willingness to work extended hours
  • reporting on daily operations in a timely manner

Job Duties

  • Oversee operations of the front desk team
  • ensure the quality and consistency of the guest experience
  • lead and foster a positive and engaging work culture
  • communicate and collaborate with other team members
  • monitor and maximize revenue and occupancy
  • effectively problem solve guests’ requests, complaints, or concerns
  • understand safety and emergency procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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