Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $67,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Job Description
HHM Hotels is a renowned hotel management company committed to delivering exceptional guest experiences while upholding sustainability and operational excellence. With a robust presence in the hospitality industry, HHM Hotels manages a variety of properties that emphasize quality service, innovative practices, and a workplace culture built on core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. The company is known for fostering professional growth by offering clear career pathways, leadership opportunities, and a supportive environment designed for success in the hospitality sector.
The role of Front Office Manager at ... Show More
The role of Front Office Manager at ... Show More
Job Requirements
- Associate's or Bachelor's degree preferred
- 2 to 5 years hospitality related experience
Job Qualifications
- Associate's or Bachelor's degree preferred
- 2 to 5 years hospitality related experience
Job Duties
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures
- Develop implement and monitor daily weekly monthly and annual department-wide budgets and forecasts Review submit for approval and order capital budget items as required
- Supervise all guest services department managers
- Review correspondence from guests and incident logs and direct staff according to information obtained
- Oversee all vendor and personnel contracts throughout the hotel
- Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking
- Create specific measurable achievable realistic and timely action plans to remedy guest service deficiencies
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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