Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Comprehensive benefits package
Discounted hotel night stays
friends and family rates
free colleague meals
Complimentary hotel nights
Paid Time Off
Holidays
wellness days
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement savings plan
Tuition Reimbursement
Colleague development opportunities
Job Description
Hyatt Hotels Corporation is a leading global hospitality company known for its commitment to exceptional guest experiences and outstanding customer service. Established over six decades ago, Hyatt has built a reputation for offering luxurious accommodations, world-class amenities, and personalized service across its portfolio of hotels and resorts worldwide. With a presence in major cities and resort destinations, Hyatt caters to both business and leisure travelers, emphasizing care, attention to detail, and creating meaningful connections with guests. The company’s values center on empathy, integrity, respect, inclusion, experimentation, and wellbeing, which guide its team to deliver unparalleled hospitality.
The role... Show More
The role... Show More
Job Requirements
- Ability to work a flexible schedule including weekends and holidays
- strong computer skills
- refined verbal and written communication skills
- previous hotel or customer service experience preferred
Job Qualifications
- Previous hotel or customer service experience preferred
- refined verbal and written communication skills
- strong computer skills
- prior experience with Opera or similar systems is a plus
- ability to work a flexible schedule including weekends and holidays
Job Duties
- Welcome and register guests, providing exceptional service throughout their stay
- process guest check-ins and check-outs efficiently using the hotel’s property management system
- handle guest inquiries and resolve any issues or concerns with professionalism and care
- manage cash, credit, and room charge transactions accurately
- coordinate with other departments to ensure a seamless guest experience
- answer and route phone calls and messages courteously and promptly
- maintain a working knowledge of hotel amenities, services, and local attractions to assist guests effectively
- uphold Hyatt’s high standards of cleanliness, presentation, and guest engagement at the Front Desk
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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