FRONT OFFICE HOST (FRONT DESK AGENT)
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.50
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
basic life insurance
Paid vacation
paid sick days
Paid holidays
Paid Family Bonding Time
Adoption assistance
Free room nights
Tuition Reimbursement
free meal
Employee stock purchase plan
Retail Discounts
growth potential
Job Description
Hyatt Regency Washington on Capitol Hill is a prestigious hotel located just steps from the U.S. Capitol building, offering guests an unparalleled experience in the heart of Washington, D.C. Renowned for its exceptional service, luxurious accommodations, and prime location, the Hyatt Regency has established itself as a favorite destination for business and leisure travelers alike. The hotel is part of Hyatt Hotels Corporation, a global hospitality company recognized for its commitment to quality, innovation, and employee satisfaction. As a testament to its outstanding workplace culture, Hyatt is consistently named one of Fortune's 100 Best Companies to Work For, celebrating its... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience
- ability to work flexible hours between 7:00 a.m. and 11:30 p.m.
- availability on weekends and holidays
- strong communication and organizational skills
- ability to deliver authentic guest care according to Hyatt standards
- basic computer proficiency
Job Qualifications
- Previous customer service experience
- professional presentation
- hotel experience is a plus
- excellent interpersonal skills
- strong organizational skills
- effective communication skills
- basic computer knowledge
- ability to learn new systems
- flexibility to work varied schedules
Job Duties
- Check guests in and out
- communicate hotel services to guests
- serve as the main point of contact for guests during their stay
- create positive first and last impressions
- assist guests with inquiries and requests
- support team members as needed
- ensure smooth front office operations
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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