Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Uniform allowance
Professional development opportunities
Job Description
Hilton Garden Inn Camden Waterfront is a distinguished hotel located in the vibrant waterfront area of Camden, offering exceptional accommodations and service to business and leisure travelers alike. As part of the globally recognized Hilton brand, the hotel prides itself on delivering a superior guest experience through its modern amenities, prime location, and commitment to hospitality excellence. The Hilton Garden Inn Camden Waterfront seamlessly combines comfort and convenience, making it a favored choice for guests visiting the Philadelphia area across a variety of markets including corporate travelers, tourists, and families. The hotel encompasses well-appointed guest rooms and suites, state-of-the-art meeting... Show More
Job Requirements
- High school diploma or equivalent
- availability to work 3 pm to 11 pm shifts
- ability to stand for long periods
- ability to lift up to 25 lbs occasionally
- excellent communication skills
- proficiency with property management systems preferred
- basic cash handling skills
- ability to work flexible hours including weekends and holidays
- strong customer service orientation
- ability to maintain professionalism and discretion
- teamwork skills
Job Qualifications
- No experience needed
- endurance to stand for long periods and walk moderate distances
- occasional light lifting (up to 25 lbs)
- proficiency in property management systems preferred (Microsoft Office, Opera, Alice, etc.)
- ability to work independently and as part of a team
- cash handling and basic accounting skills
- excellent communication skills and customer service skills
- fluent in English (additional languages highly preferred)
- ability to maintain composed under pressure
- highly organized with the ability to multitask in a fast-paced environment
Job Duties
- Execute seamless check-in/check-out procedures with personalized attention
- master all room types, rates, and amenities to make perfect recommendations
- handle guest requests and complaints with immediate and effective solutions
- maintain meticulous knowledge of hotel facilities, services, and local attractions
- process reservations, modifications, and cancellations with precision
- manage cash drawer and perform accurate financial transactions
- maintain pristine front desk area and lobby presence
- collaborate closely with housekeeping and maintenance for room readiness
- welcome guests by name whenever possible, using approved greeting protocols
- deliver unexpected amenities and upgrades when opportunities arise
- must maintain professional etiquette at all times
- provide discreet, personalized service to high-profile guests
- complete all required shift reports and documentation accurately
- handle confidential guest information with utmost discretion
- maintain key control and security procedures
- maintain impeccable grooming standards, wearing the assigned uniform exactly as specified
- wear the official hotel lapel pin prominently as part of the uniform requirement
- perform all other duties that may be assigned as needed by your manager
Job Qualifications
Experience
No experience required
Job Location
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