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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $14.75 - $19.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Bi-annual pay increase opportunity
HSA
Healthcare FSA
Dependent care FSA
Progyny Fertility Benefit
critical illness insurance
accident insurance
Hospital Indemnity insurance
Company paid Basic Life and AD&D Insurance
supplemental life insurance
company paid short-term and long-term disability
Long-term disability buy-up option
company paid maternity and parental leave
adoption and surrogacy expense reimbursement
KinderCare discount
Legal and credit monitoring
Paid Time Off
Major holidays off
Bereavement time off
Commuter pre-tax transit and parking
Retirement 401(k) with company match
SoFi financial wellness tools and loan resources
HUSK fitness resources and gym discounts
Physical therapy benefits
home insurance
auto insurance
Pet insurance
Employee assistance program
Employee Discount Program
Job Description
Athletico is a leading healthcare provider specializing in physical therapy and rehabilitation services. Established with a clear mission to empower individuals through exceptional care, Athletico has grown into a trusted name in the industry, known for its dedication to helping patients not just recover but transform their lives. The company emphasizes a holistic approach to wellness, combining expert clinical treatment with compassionate support, ensuring each patient’s journey toward recovery is personalized and effective. Athletico is committed to fostering an inclusive and supportive work environment where employees are valued and encouraged to grow both professionally and personally. They believe that extraordinary... Show More
Job Requirements
- High school diploma or GED
- Excellent customer service skills
- Proficient with the use of MS Office, Outlook and Excel
- Knowledge of healthcare insurance benefits and coverage preferred
- Experience with requesting and managing customer payments preferred
- Ability to read, write and speak English proficiently
- Ability to fulfill office activities including remaining stationary for extended periods of time, stooping/kneeling/crouching, traveling around the office, communicating with others, and fine hand manipulation including keyboarding
- Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
- Ability to work in a standard office environment with low noise levels
- Equal employment opportunity compliance
Job Qualifications
- High school diploma or GED
- Excellent customer service skills
- Proficient with the use of MS Office, Outlook and Excel
- Knowledge of healthcare insurance benefits and coverage preferred
- Experience with requesting and managing customer payments preferred
- Ability to read, write and speak English proficiently
Job Duties
- Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing
- Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow
- Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions
- Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account
- On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys
- Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning
- Organizes cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated
- Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic
- Provide general office, receptionist, and clerical support to assigned location
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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