Front Office Coordinator

Murrieta, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.00 - $19.00

Work Schedule

Standard Hours

Benefits

401(k) with matching

Health Insurance

Paid Time Off

Paid holidays

Uniform allowance

Job Description

Cool Smiles Orthodontics is a reputable orthodontic practice located in Riverside, dedicated to providing exceptional dental care with a focus on creating beautiful smiles. As a specialized branch in orthodontics, the company prides itself on using advanced technologies and personalized treatment plans to improve patient outcomes and satisfaction. Known for its patient-centered approach and friendly atmosphere, Cool Smiles Orthodontics offers a supportive environment for both patients and staff. The clinic maintains a commitment to excellence, continuous learning, and community involvement, making it a sought-after workplace in the healthcare sector in Riverside.

The role available is for a Bilingual Front Desk ... Show More

Job Requirements

High school diploma or equivalent
minimum 1 year of experience in a customer service role
fluency in English and Spanish (bilingual proficiency required)
strong interpersonal skills and ability to connect with diverse individuals
exceptional multitasking abilities and attention to detail
proficiency in basic computer skills
positive attitude, proactive problem-solving skills, and ability to work effectively under pressure

Job Qualifications

High school diploma or equivalent
minimum 1 year of experience in a customer service role
fluency in English and Spanish (bilingual proficiency required)
strong interpersonal skills and ability to connect with diverse individuals
exceptional multitasking abilities and attention to detail
proficiency in basic computer skills
positive attitude, proactive problem-solving skills, and ability to work effectively under pressure

Job Duties

Warmly greet and assist patients upon arrival and dismissal
address patient inquiries and concerns in accordance with company policies
manage incoming calls and schedule appointments efficiently
maintain and update appointment book
confirm appointments and follow up on no-shows or cancellations
register patients and ensure accurate chart filing
handle cash transactions with precision
maintain cleanliness and organization of the waiting area
support strategic local marketing initiatives to drive brand awareness and patient growth
perform additional duties as assigned by the Office Manager or PDM

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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