Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Medical insurance
RX coverage
Dental Insurance
Vision Insurance
KinderCare discount
Headspace for friends/family
HSA
Healthcare FSA
Dependent care FSA
Progyny Fertility Benefit
critical illness insurance
accident insurance
Hospital Indemnity insurance
company paid basic life insurance
AD and D insurance
supplemental life insurance
Company paid Short-Term Disability
Company paid long-term disability
Company paid maternity leave
Company paid parental leave
adoption expense reimbursement
surrogacy expense reimbursement
Legal Assistance
Credit monitoring
Paid Time Off
Major holidays off
floating holidays
Additional compensation
Bereavement time off
Commuter Benefits
Retirement 401k
company match
Financial wellness tools
Loan resources
Fitness resources
Gym discounts
home insurance
auto insurance
Pet insurance
Employee assistance program
Employee Discount Program
Job Description
Athletico is a prominent and respected provider in the healthcare and physical therapy sector, focusing on empowering individuals, inspiring hope, and transforming lives through exceptional rehabilitative services. Established with a mission to deliver progressive and cost-effective fitness, performance, and rehabilitative solutions, Athletico emphasizes personalized care that is deeply rooted in education and the prevention of future injuries. The company is known for its unique culture built on core values such as teamwork, business understanding, recognition, people-focus, accountability, continuous innovation, and trust and integrity. These guiding principles ensure not only excellent patient outcomes but also create a supportive and dynamic work... Show More
Job Requirements
- High school diploma or GED
- Excellent customer service skills
- Proficient with the use of MS Office, Outlook and Excel
- Knowledge of healthcare insurance benefits and coverage preferred
- Experience with requesting and managing customer payments preferred
- Ability to read, write and speak English proficiently
- Ability to fulfill office activities including but not limited to remain stationary for extended periods of time, stoop/kneel/crouch, travel around the office, communicate with others verbally and written, and use fine motor skills including fine hand manipulation and keyboarding
- Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
- Consistent with a standard office environment with low noise levels and no extraordinary environmental factors
Job Qualifications
- High school diploma or GED
- Excellent customer service skills
- Proficient with the use of MS Office, Outlook and Excel
- Knowledge of healthcare insurance benefits and coverage preferred
- Experience with requesting and managing customer payments preferred
- Ability to read, write and speak English proficiently
Job Duties
- Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing
- Manage clinic scheduling ensuring to match patient with the best clinician for their needs or injury as well as optimum patient flow
- Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions
- Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account
- On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys
- Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning
- Organizes cultural moments such as patient's physical therapy goal celebrations in concert with the clinical team to make sure all patients are recognized and appreciated
- Execute and reinforce administrative and patient experience Standard Operating Procedures and best practices within the clinic
- Provide general office, receptionist, and clerical support to assigned location
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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