Lightwave Dental Management LLC logo

Front Office Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Benefits

Complimentary dental care for employee and immediate and extended family
continued education support
Health Insurance
Life insurance
Supportive team environment

Job Description

Our dental practice located in Cary is a busy and well-established facility known for its commitment to outstanding patient care and a supportive work environment. Our team is composed of energetic professionals who take pride in delivering high-quality dental services. We believe in nurturing a positive, friendly atmosphere where each team member is valued and invested in both professionally and personally. Beyond just providing dental care, our practice is dedicated to creating a family-oriented workplace where employees and their immediate and extended families receive complimentary dental treatment, highlighting our commitment to their well-being.

The role we are looki... Show More

Job Requirements

  • minimum of high school diploma or equivalent
  • at least 1 year customer service experience as a greeter or hostess
  • excellent communication and interpersonal skills
  • ability to handle multiple tasks simultaneously
  • proficiency with computer software and technology
  • positive attitude and strong work ethic
  • dependable and reliable
  • ability to maintain professionalism under pressure
  • must be friendly and approachable

Job Qualifications

  • minimum of 1 year customer service experience as a greeter or hostess
  • friendly phone voice
  • ability to work well under pressure and always maintain a positive attitude
  • strong computer skills and tech savvy
  • keen attention to detail
  • good memory and recall
  • ability to easily engage others in conversation
  • situational awareness
  • excellent use of the English language and good verbal skills

Job Duties

  • greet patients and visitors warmly and professionally
  • answer and direct phone calls with a friendly phone voice
  • manage appointment scheduling and patient check-ins
  • multitask and prioritize office tasks efficiently
  • maintain a clean and welcoming reception area
  • engage patients in conversation to enhance their experience
  • assist with administrative duties as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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