Lightwave Dental Management LLC logo

Front Office Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Complimentary dental care for employee and family
Health Insurance
Life insurance
continued education opportunities
Supportive team environment

Job Description

We are a well-established and busy dental practice located in Cary, committed to providing exceptional dental care to our valued patients. Our team is composed of dedicated and professional staff who work together in a supportive environment to ensure the best experience for everyone who walks through our doors. We pride ourselves on maintaining a welcoming and friendly atmosphere, where both patients and employees feel comfortable and appreciated. Our dentists are deeply invested in the growth and development of each team member, offering continuous education opportunities and comprehensive benefits, including health and life insurance. We also provide a unique perk... Show More

Job Requirements

  • Minimum of 1 year customer service experience as a greeter or hostess
  • Friendly phone voice
  • Ability to work well under pressure and always with a smile
  • Strong computer skills and tech savvy
  • Keen attention to details
  • Good memory and recall
  • Ability to easily engage others in conversation
  • Situational awareness
  • Excellent use of the English language and good verbal skills

Job Qualifications

  • Minimum of 1 year customer service experience as a greeter or hostess
  • Friendly phone voice
  • Strong computer skills and tech savvy
  • Keen attention to details
  • Good memory and recall
  • Ability to easily engage others in conversation
  • Excellent use of the English language and good verbal skills
  • Ability to work well under pressure with a positive attitude

Job Duties

  • Greet and welcome patients with a warm, friendly attitude
  • Manage patient check-ins and check-outs efficiently
  • Answer and direct phone calls with a pleasant and professional demeanor
  • Coordinate appointment scheduling and rescheduling
  • Maintain patient records and ensure data accuracy
  • Assist with administrative tasks including multi-tasking and prioritizing duties
  • Collaborate effectively with the dental team to ensure smooth office operations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location