American Furniture Warehouse (AFW) logo

Front Office Cashier

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

401k
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off

Job Description

American Furniture Warehouse (AFW) is a prominent retailer specializing in home furnishings with a strong presence across Colorado, Arizona, and Texas. Established with a commitment to providing unparalleled value and service, AFW has grown substantially and now employs over 3200 professionals dedicated to creating an exceptional shopping experience for customers. The company prides itself on operating as a customer-service oriented organization where every employee plays a vital role in maintaining AFW's reputation for quality and reliability.

At AFW, we are currently seeking enthusiastic, motivated, and hardworking individuals to join our team as Front Office Associates. This role is ... Show More

Job Requirements

  • able to adhere to the AFW asset protection policies and identify and prevent fraud
  • professional appearance
  • knowledge of company values of accountability, honesty and safety
  • positive attitude with strong interpersonal skills
  • coordinate and work effectively with multiple departments
  • ability to apply technology including iPads, Storis, Excel and Windows
  • long periods of sitting and standing
  • exposure to concrete flooring and fluorescent lighting
  • constant use of arms, hands, fingers, eyes, legs and back
  • ability to lift, grip, bend, kneel, stoop and move for extended periods
  • ability to move around the store and maneuver merchandise
  • must be able to stand, walk and regularly lift or handle materials weighing 8-50 pounds

Job Qualifications

  • commitment to AFW's safety policies and procedures
  • takes ownership for enhancing the customer experience
  • addresses customer complaints and resolves problems
  • partners with selling and sales support associates to provide superior customer service
  • leverages technology to facilitate customer experience
  • completes customer transactions accurately and efficiently
  • executes consistent operational and selling processes
  • educates customers and employees on return policy
  • assists in resolving basic customer issues
  • assists with merchandise support tasks
  • uses basic internet navigation and reading skills
  • basic reading, arithmetic, writing and oral communication skills
  • responds to public address announcements
  • identifies and reads reports, tickets and UPC labels
  • recognizes and uses merchandise and reports

Job Duties

  • provide excellent customer service
  • efficiently and accurately complete sales and service transactions at cash registers
  • handle customer issues that arise on the sales floor
  • adhere to asset protection policies and prevent fraud
  • collaborate effectively with multiple departments to improve processes
  • use technology including iPads, Storis, Excel and Windows to facilitate transactions
  • educate customers and employees on the company's satisfaction guaranteed return policy

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.