American Furniture Warehouse logo

Front Office Cashier

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

competitive compensation
weekly pay
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Workplace safety

Job Description

American Furniture Warehouse (AFW) is a leading furniture retailer known for offering a wide selection of high-quality home furnishings at competitive prices. With a strong commitment to customer satisfaction and an extensive inventory that spans various styles and price points, AFW has established itself as a trusted name in the furniture industry. The company operates multiple locations across the United States, providing customers with a convenient shopping experience, both in-store and online. AFW prides itself on its company values which emphasize accountability, honesty, safety, and exceptional customer service. This commitment extends to its employees, fostering a collaborative and inclusive workplace... Show More

Job Requirements

  • Able to adhere to asset protection policies and identify fraud
  • Maintain a professional appearance
  • Knowledge of company values of accountability, honesty, and safety
  • Positive attitude with strong interpersonal skills
  • Coordinate effectively with multiple departments
  • Ability to use technology including iPads, Storis, Excel, and Windows
  • Willingness to stand, walk, lift, bend, kneel, stoop and move for extended periods
  • Capable of lifting and handling materials weighing 8 to 50 pounds
  • Able to move around store and manage merchandise
  • Pass pre-employment drug screen and background check

Job Qualifications

  • Commitment to safety policies and ability to promote awareness
  • Takes ownership for enhancing the customer experience
  • Addresses and resolves customer complaints
  • Collaborates with selling and sales support associates
  • Proficient with technology to facilitate customer service
  • Completes transactions accurately and efficiently
  • Executes consistent operational and selling processes
  • Educates customers and employees on return policies
  • Assists in resolving basic customer issues
  • Supports merchandise maintenance and organization
  • Uses internet to access and print reports
  • Possesses basic reading, writing, arithmetic, and communication skills
  • Responds to public address announcements
  • Identifies and utilizes merchandise reports and UPC labels

Job Duties

  • Provide excellent customer service at the point-of-sale
  • Efficiently complete sales and service transactions
  • Handle and resolve customer issues on the sales floor
  • Adhere to asset protection policies and identify potential fraud
  • Coordinate with multiple departments to improve processes
  • Use technology such as iPads, Storis, Excel, and Windows for operational tasks
  • Educate customers and employees on return policies and company procedures

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Job Qualifications

Experience

No experience required

Job Location

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