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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental benefits
Paid holidays
Paid Time Off
401k
Employee scholarship program
Job Description
Ideal Dental is one of North America's fastest-growing dental groups, established in 2008 and founded by clinicians with a strong focus on patient-centered care. As a clinician-led organization, Ideal Dental is driven by the mission to revolutionize dental care by providing exceptional, comprehensive dental services all under one roof. The company values innovation and growth and continuously invests in state-of-the-art technology and resources to enhance the patient experience and support its team members' professional development. The culture within Ideal Dental is welcoming, supportive, and collaborative, placing a strong emphasis on excellence, compassion, and teamwork. Employees are encouraged to grow their... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a customer service or front office role preferred
- Strong organizational skills
- Proficiency with scheduling and appointment software preferred
- Ability to work collaboratively in a team environment
- Willingness to travel to newly acquired offices as needed
Job Qualifications
- Exceptional communication and customer service skills
- Ability to foster strong connections with guests
- Passion for serving and engaging with guests
- Positive attitude and welcoming smile
- Comfortable with potential travel to new acquired offices
Job Duties
- Welcome guests with a warm, friendly, first impression as their go-to point of contact
- Deliver outstanding customer service and ensuring each guest has a positive experience
- Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly
- Coordinate financial agreements and ensure clarity for guests
- Maintain a clear, organized, and inviting office environment for both guests and team members
- Assist with other tasks as needed to support the office and team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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