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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
RAYUS Radiology is a leading healthcare provider specializing in advanced imaging services aimed at improving patient diagnosis and treatment efficacy. As an innovative organization, RAYUS challenges the status quo by emphasizing the critical role of radiology as a foundational step in the diagnosis process. The company is committed to delivering exceptional patient care through cutting-edge technology and a compassionate approach. With a strong focus on community impact and clinical excellence, RAYUS Radiology offers an inviting and professional environment where healthcare professionals can thrive and contribute to meaningful outcomes. The company currently offers DailyPay options, providing employees the opportunity to work... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in a medical office or front desk role preferred
- strong communication and interpersonal skills
- basic computer proficiency including data entry and scheduling software
- ability to multitask and manage phone calls efficiently
- knowledge of medical terminology and insurance procedures is a plus
- ability to maintain confidentiality and handle sensitive information
- professional and courteous demeanor
Job Qualifications
- excellent customer service skills
- ability to handle multiple priorities efficiently
- experience with scheduling and appointment management
- familiarity with insurance verification and pre-authorization processes
- proficiency in electronic medical records management
- strong organizational skills
- ability to work collaboratively in a team environment
Job Duties
- Greets and checks-in patients scheduled for imaging services
- registers demographic information and processes payment plans and copays
- answers phones and handles calls in an efficient and friendly manner
- fields calls appropriately for center associates
- acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
- maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
- orders office supplies as needed
- maintains supply of patient information sheets
- pushes imaging via electronic interfaces
- completes confirmation calls and provides preparation instructions to patient
- faxes reports, billing information, and medical release forms as requested
- verifies patient's insurance
- pre-certifies all exams with patient's insurance company
- obtains insurance authorization
- uses knowledge of insurance carriers and procedures that require waivers to obtain authorization if needed prior to appointment
- handles release of information requests for patients, referring offices, other medical facilities, attorneys and insurance companies following Company guidelines
- arranges transportation, interpreters, and hotel accommodations for patients when appropriate
- enters and submits patient exam orders
- verifies orders match exam schedules
- schedules referrals and ensures proper authorizations are obtained
- schedules walk-in patients
- processes requests for image orders and CDs from referring physicians and patients
- maintains an up-to-date and accurate database on all current and potential referring physicians
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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