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Ideal Dental logo

Front Office Associate

Grapevine, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid holidays
Dental Insurance
Health Insurance
Paid Time Off
401(k)

Job Description

Ideal Dental is one of North America's fastest-growing dental groups, established in 2008 with a strong foundation as a clinician-founded and clinician-led organization. The company is dedicated to revolutionizing dental care by providing exceptional, comprehensive dental services all under one roof. This well-established dental group prides itself on a patient-centered care approach, blending innovation and continuous growth to improve the experience of both patients and employees. The culture at Ideal Dental emphasizes support, positivity, and collaboration, making it a place where every team member, from clinicians to front office associates, can thrive and make a meaningful impact. With a wide... Show More

Job Requirements

  • A welcoming smile and positive attitude
  • Exceptional communication and customer service skills
  • A passion for serving and engaging with guests
  • Willingness to travel to newly acquired offices under the DeNovo program

Job Qualifications

  • Exceptional communication and customer service skills
  • A passion for serving and engaging with guests
  • Ability to foster strong connections with guests
  • Positive attitude and welcoming demeanor
  • Experience in a customer-facing role is an asset

Job Duties

  • Welcome guests with a warm, friendly, first impression as their go-to point of contact
  • Deliver outstanding customer service and ensure each guest has a positive experience
  • Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly
  • Coordinate financial agreements and ensure clarity for guests
  • Maintain a clear, organized, and inviting office environment for both guests and team members
  • Assist with other tasks as needed to support the office and team

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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