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Ideal Dental logo

Front Office Associate

Winston-Salem, NC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid holidays
Dental Insurance
Health Insurance
Paid Time Off
401(k)

Job Description

Ideal Dental is a prominent and rapidly expanding dental group in North America, founded in 2008. The company is clinician-founded and clinician-led, committed to providing exceptional, comprehensive dental care services all under one roof. Known for its patient-centered approach, Ideal Dental combines innovation, professional growth opportunities, and a supportive work environment to deliver high-quality dental care. With a dynamic and friendly culture, Ideal Dental encourages every team member to thrive and make a meaningful impact on patients' lives. Joining Ideal Dental means becoming part of a forward-thinking organization dedicated to revolutionizing dental care and fostering a workplace where smiles truly... Show More

Job Requirements

  • A welcoming smile and positive attitude
  • exceptional communication and customer service skills
  • passion for serving and engaging with guests
  • willingness to travel to DeNovo offices as needed
  • ability to work collaboratively in a team environment

Job Qualifications

  • Exceptional communication and customer service skills
  • a welcoming smile and positive attitude
  • passion for serving and engaging with guests
  • ability to manage schedules and coordinate financial information
  • experience in customer-focused roles is an asset

Job Duties

  • Welcome guests with a warm, friendly, first impression as their go-to point of contact
  • deliver outstanding customer service and ensure each guest has a positive experience
  • efficiently manage appointment confirmations and adjust schedules to keep operations running smoothly
  • coordinate financial agreements and ensure clarity for guests
  • maintain a clear, organized, and inviting office environment for both guests and team members
  • assist with other tasks as needed to support the office and team

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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