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Ideal Dental

Front Office Associate

Lewisville, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Discounted dental benefits
Paid holidays
Paid Time Off
401k
Employee scholarship program

Job Description

Ideal Dental is one of North America's fastest-growing dental groups, established in 2008 with a clinician-founded and clinician-led philosophy. The company is dedicated to revolutionizing dental care by providing exceptional, comprehensive dental services all under one roof. Ideal Dental is committed to patient-centered care, innovation, and continuous growth, striving to make a real difference in the lives of patients through comprehensive dental health services. The company culture values a warm, friendly, and welcoming environment where every team member's smile truly matters, creating a positive atmosphere for both patients and staff alike.

As a Front Office Associate at Ideal Dent... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or a front office role preferred
  • Strong interpersonal skills
  • Reliable and punctual
  • Ability to travel to newly acquired DeNovo offices as required
  • Positive attitude with a desire to help others

Job Qualifications

  • Exceptional communication and customer service skills
  • A welcoming smile and positive attitude
  • Passion for serving and engaging with guests
  • Ability to work effectively in a dynamic, supportive team environment
  • Basic computer skills
  • Willingness to learn and grow within the dental care industry

Job Duties

  • Welcome guests with a warm, friendly, first impression as their go-to point of contact
  • Deliver outstanding customer service and ensure each guest has a positive experience
  • Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly
  • Coordinate financial agreements and ensure clarity for guests
  • Maintain a clear, organized, and inviting office environment for both the guests and team members
  • Assist with other tasks as needed to support the office and team

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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