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Ideal Dental

Front Office Associate

Baytown, TX, USA|Travel, Onsite

Job Overview

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Benefits

Medical insurance
discounted dental benefits for employee, spouse, and dependent children
Paid holidays
Paid Time Off
401k
Employee scholarship program

Job Description

Ideal Dental is one of North America's fastest-growing dental groups, established in 2008 with a clinician-founded and clinician-led approach. The company is driven by a vision to provide exceptional and comprehensive dental services all under one roof, emphasizing patient-centered care, innovation, and growth. Ideal Dental's mission is to revolutionize dental care, combining cutting-edge technology with a commitment to excellence and compassion. The organization fosters a positive and supportive workplace culture, where every team member's smile truly matters and where professional development is highly encouraged. Employees are given access to the latest tools and training to advance their careers while making... Show More

Job Requirements

  • A welcoming smile and positive attitude that makes every guest feel at home
  • exceptional communication and customer service skills
  • a passion for serving and engaging with guests
  • willingness to travel to new acquired DeNovo offices as needed
  • ability to manage appointment scheduling and financial coordination
  • availability to support the office and team in various tasks

Job Qualifications

  • Exceptional communication and customer service skills
  • a passion for serving and engaging with guests
  • ability to foster strong connections with guests
  • positive attitude and welcoming smile
  • experience in customer-facing roles preferred
  • familiarity with dental or healthcare settings is a plus
  • ability to work effectively in a team environment

Job Duties

  • Welcome guests with a warm, friendly, first impression as their go-to point of contact
  • deliver outstanding customer service and ensure each guest has a positive experience
  • efficiently manage appointment confirmations and adjust schedules to keep things running smoothly
  • coordinate financial agreements and ensure clarity for guests
  • maintain a clear, organized, and inviting office environment for both guests and team members
  • assist with other tasks as needed to support the office and team

Job Qualifications

Experience

No experience required

Job Location

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