Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Daily Pay Option
Career development opportunities
Job Description
RAYUS Radiology is a pioneering healthcare service provider specializing in diagnostic imaging. With a mission to challenge the status quo in radiology, RAYUS Radiology shines a light on the critical role that radiology plays as a first step in the diagnosis and treatment of medical conditions. As a respected and growing company in the healthcare industry, RAYUS Radiology is dedicated to improving patient outcomes by providing high-quality imaging services that assist healthcare professionals in accurate and timely diagnosis. The company prides itself on its patient-first philosophy, fostering an environment where staff members collaborate to deliver not only advanced radiological technology... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in medical office or healthcare environment preferred
- excellent verbal and written communication skills
- ability to handle multiple phone lines and schedule appointments
- knowledge of insurance verification and medical billing processes
- proficiency with electronic medical records and scheduling software
- strong customer service skills
- ability to maintain confidentiality and handle sensitive information
- availability to work full-time including rotating Saturdays
- dependable and punctual
Job Qualifications
- High school diploma or equivalent
- experience in a medical office or healthcare setting preferred
- strong communication and interpersonal skills
- ability to multitask and manage phone lines efficiently
- working knowledge of medical terminology and insurance verification processes
- proficiency in using electronic health record systems
- detail-oriented with excellent organizational skills
- friendly and professional demeanor
- ability to work independently and as part of a team
Job Duties
- Greets and checks-in patients scheduled for imaging services
- registers demographic information and processes payment plans and copays
- answers phones and handles calls in an efficient and friendly manner
- fields calls appropriately for center associates
- acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
- maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
- orders office supplies as needed
- maintains supply of patient information sheets
- pushes imaging via electronic interfaces
- completes confirmation calls and provides preparation instructions to patient
- faxes reports, billing information, and medical release forms as requested
- verifies patient’s insurance
- pre-certifies all exams with patient’s insurance company
- obtains insurance authorization
- uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
- handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
- arranges transportation, interpreters, and hotel accommodations for patients when appropriate
- enters and submits patient exam orders
- verifies orders match exam schedules
- schedules referrals and ensures proper authorizations are obtained
- schedules walk-in patients
- processes requests for image orders and CDs from referring physicians and patients
- maintains an up-to-date and accurate database on all current and potential referring physicians
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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