Front Office Assistant Manager - Live Hotel - Maryland
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $56,625.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Tuition Reimbursement
Retirement Plan
Free parking
Employee Discounts
Job Description
Live! is a vibrant and dynamic 24-hour casino and entertainment resort known for its high-energy atmosphere and commitment to providing exceptional service and memorable guest experiences. Located in Maryland, this establishment seamlessly blends hospitality, gaming, dining, and entertainment offerings into one exciting destination. Live! has built a reputation for fostering a culture that values fairness, teamwork, and fun, appealing to a diverse and engaged customer base. The resort prides itself on its dedication to community, employee growth, and operational excellence, making it a premier employer in the hospitality and gaming industry. The company offers comprehensive benefits and structured pathways for... Show More
Job Requirements
- High school education or equivalent
- Five to seven years of experience in a high volume hotel, front office, reservations or room division management with a 4-year degree in a related field or equivalent work experience
- Must be able to comply with all state gaming regulations, which may include obtaining a license
- Lifting and carrying up to 50lbs
- Pushing/pull up to 100lbs
- Some bending/kneeling
- Frequent walking and standing
- Some sitting
- Climbing steps
Job Qualifications
- High school education or equivalent
- Five to seven years of experience in a high volume hotel, front office, reservations or room division management with a 4-year degree in a related field or equivalent work experience
- Must be able to comply with all state gaming regulations, which may include obtaining a license
- Profound experience in customer service office management and basic bookkeeping procedures
- Good organizational multitasking and problem-solving skills
- Strong communication and interpersonal skills
Job Duties
- Supervise the performance of Assistant Front Desk Office Managers, Guest Service Agents, Rooms Control Agents, Night Auditors, and Bell Persons
- Develop and manage the Front Office budget
- Ensure the safety and security of employees and customers
- Work closely with the sales department to maintain the highest occupancy level
- Achieve measurable goals to ensure guest service satisfaction
- Participate in the hiring process of Front Office staff to ensure the best selection
- Review staffing levels and delegate assigned responsibilities
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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