Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $27.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Employee wellness programs
Job Description
Kimpton Hotels is a renowned boutique hotel brand founded in 1981 in San Francisco by Bill Kimpton. Established as a response to impersonal and generic hospitality experiences, the brand has consistently emphasized heartfelt, human connections as the core of its service philosophy. Today, Kimpton continues to pioneer a hospitality culture that nurtures meaningful interactions among guests, employees, and the broader communities it serves. At the heart of Kimpton’s success is a distinct blend of entrepreneurial spirit, creativity, and a warm, welcoming environment that encourages individuality and self-expression.
Kimpton Hotels prides itself on cultivating a lively, rebellious, and genuine work ... Show More
Kimpton Hotels prides itself on cultivating a lively, rebellious, and genuine work ... Show More
Job Requirements
- One year of supervisory experience in hospitality or similar industry
- Ability to diplomatically deal with difficult situations and people, while exhibiting a constant level of integrity
- Ability to verbally communicate effectively and professionally
- Experience using Opera and Microsoft Office Suite
- Flexible schedule, able to work evenings, weekends, and holidays when needed
- Bachelor's degree preferred
Job Qualifications
- Bachelor's degree preferred
- One year of supervisory experience in hospitality or similar industry
- Experience using Opera and Microsoft Office Suite
- Ability to diplomatically deal with difficult situations and people while exhibiting integrity
- Ability to communicate effectively and professionally
Job Duties
- Supervise all duties performed by the front office team
- Create and post all employee schedules in a timely manner
- Coach, counsel, and discipline employees when necessary using correct documentation and techniques
- Ensure that all employees are posted at their stations on time and complete their essential duties before departure
- Assist with sick calls or tardiness by finding coverage and report to work until coverage can be found including night audit shifts
- Train and monitor all service levels provided by employees to guests and fellow employees
- Meet or exceed levels of service required by the Mystery Shopper Survey
- Maintain all operational supplies and ensure expenses and labor costs meet budgeted requirements
- Ensure all employees follow cash and credit handling procedures
- Accountable for the guest ledger and its proper daily maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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