Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $72,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee wellness programs
Job Description
Starwood Hotels is a premier luxury hotel brand management company and an affiliate of the global private investment firm Starwood Capital Group, founded in 2006 by Barry Sternlicht. With a mission-driven approach, Starwood Hotels is dedicated to delivering exceptional guest experiences while embracing sustainability, inclusivity, and community building. The company thrives on its core values of collaboration, stellar service, respect for nature, and a commitment to diversity in its workforce. As a luxury hospitality leader, Starwood Hotels manages a portfolio of upscale properties renowned for their quality, elegance, and impeccable customer service across the globe. The organization places strong emphasis... Show More
Job Requirements
- minimum high school diploma or equivalent
- at least two years of supervisory experience in front office
- availability to work flexible hours including days, evenings, weekends, and holidays
- strong interpersonal and communication skills
- ability to lead and motivate a team
- passion for guest service and hotel operations
Job Qualifications
- minimum two years of front office supervisory experience
- experience in upper-upscale or luxury hotel environment preferred
- post-secondary diploma or degree is a plus
- advanced knowledge of front office operations
- strong leadership skills
- excellent verbal and written communication abilities
- proven track record in guest and team member engagement and financial performance
Job Duties
- lead and inspire the front office team
- train and mentor new hires
- supervise daily front office operations
- interact with guests to ensure exceptional service
- manage guest and team member engagement
- oversee financial performance of the front office department
- maintain effective communication with staff and guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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