Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,400.00 - $62,800.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Job Description
Kimpton Hotels & Restaurants is a distinguished boutique hospitality company founded in San Francisco in 1981 by Bill Kimpton. The brand broke the mold of impersonal, generic hospitality with a fresh, heartfelt approach to service that fosters authentic human connections. Kimpton's mission is to improve the lives of its guests, employees, owners, and communities through sincere engagement and unique experiences. The company prides itself on celebrating diversity, encouraging individuality, and inspiring creativity and self-leadership among its team members. Kimpton's culture is vibrant, rebellious, and genuine—built on the belief that when people are free to be themselves at work, both they... Show More
Job Requirements
- Minimum 1-year supervisory experience in hospitality or similar industry
- ability to communicate verbally effectively and professionally
- experience working with Opera and Microsoft Office Suite
- flexible schedule with availability for evenings, weekends, and holidays
- ability to diplomatically handle difficult situations and people
- high level of integrity
- ability to manage scheduling and training duties
Job Qualifications
- Bachelor's Degree preferred
- at least 1-year supervisory experience in hospitality or similar industry
- ability to diplomatically deal with difficult situations and people with integrity
- effective and professional verbal communication skills
- experience using Opera and Microsoft Office Suite
- flexible schedule to work evenings, weekends, and holidays
Job Duties
- Supervise all duties performed by the team
- create and post all employee schedules in a timely manner
- coach, counsel, and discipline employees when necessary using correct documentation and techniques
- ensure that all employees are posted at their stations on time and complete their essential duties before departure
- assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage is found including night audit shifts
- train and monitor all service levels provided by employees to guests and fellow employees
- meet or exceed levels of service required by the Mystery Shopper Survey
- maintain all operational supplies and ensure expenses and labor costs meet budgeted requirements
- ensure all employees follow cash and credit handling procedures
- accountable for the guest ledger and its proper daily maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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