Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
401(k)
Training
Entrepreneurial work environment
Job Description
Community Housing Network (CHN) is a respected nonprofit organization dedicated to making a positive impact in central Ohio by creating opportunities for success and fostering community empowerment. Established in 1987, CHN has continually served the local population by addressing housing needs and providing supportive services that promote stability and growth. With a focus on inclusivity, equity, and community partnership, CHN stands out as a leader in community housing initiatives. Their mission revolves around empowering individuals, solving challenges collaboratively, building meaningful relationships, and crafting equitable opportunities for all. CHN is an organization that values curiosity and encourages a fun, engaging workplace... Show More
Job Requirements
- High School Diploma, GED, or equivalent required
- Minimum of 2 years of experience in customer service or office environment
- Ability to learn and adapt to new technology
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Professional appearance and demeanor
- Commitment to CHN's values and mission
Job Qualifications
- High School Diploma, GED, or equivalent required
- Minimum of 2 years of experience in customer service or office environment
- Previous experience working with homeless, mentally ill, or substance-using populations is helpful but not required
- Proficient in Microsoft Office Suite products and ability to learn and adapt to changing technology utilized in role
- Proficient in the use of standard office equipment such as computers, multi-line phones, postage, and multifunction machines
Job Duties
- Provide exceptional customer service
- Respond promptly and politely to incoming calls, answer inquiries, or direct them to appropriate staff
- Greet residents, prospective residents, and guests courteously
- Manage sign-ins and ensure the reception area is organized and welcoming
- Receive and securely process rent payments via lockbox, mail, or in person
- Record tenant information, time/date-stamp payments, and issue receipts when applicable
- Handle incoming/outgoing mail and manage fax deliveries
- Process housing applications and provide administrative assistance
- Support organizational initiatives and perform additional tasks as assigned
- Train and guide staff, interns, and volunteers
- Actively contribute to CHN's community and operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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