Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.75
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Free room nights
discounted room rates
Job Description
The Carpenter Hotel is a beloved neighborhood spot located in South Austin that uniquely celebrates community, creativity, and excellent hospitality. As part of the Bunkhouse family of hotels, renowned for thoughtful design, genuine service, and a strong sense of place, this establishment offers guests an inviting atmosphere where they feel at home whether they come for a stay, a casual coffee, or a memorable event. The hotel prides itself on blending local culture with a hospitable environment, making it a destination cherished by both locals and visitors alike. Known for its warm atmosphere and commitment to quality service, The Carpenter... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication skills
- ability to resolve conflict effectively
- basic computer skills
- dependable and friendly attitude
- willingness to work flexible hours including weekends and holidays
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- excellent communication and interpersonal skills
- ability to handle guest inquiries and resolve conflicts effectively
- basic computer proficiency including familiarity with reservation systems
- strong organizational and multitasking abilities
- friendly and dependable personality
Job Duties
- adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
- complete all shift checklist items
- check in and out all hotel guests in a confident, professional and personalized manner
- take hotel reservations accurately and efficiently
- assist in the development and implementation of special projects
- ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
- maintain a positive relationship with all employees and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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