Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
The Carpenter Hotel is a distinguished neighborhood destination located in South Austin, celebrated for its dedication to community spirit, creativity, and excellent hospitality. Established as part of the renowned Bunkhouse collection, the hotel upholds a tradition of thoughtful design, genuine service, and a deep connection to its local environment and guests. Bunkhouse Hotels have developed a reputation for creating unique and memorable experiences, and The Carpenter Hotel is no exception. It is a place where guests come not only for lodging but also to enjoy a vibrant atmosphere, whether stopping in for a cup of coffee, attending a local event,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in front desk or guest services preferred
- Excellent communication and interpersonal skills
- Ability to resolve conflicts effectively
- Familiarity with hotel reservation software and payment processing
- Knowledge of local area attractions and amenities
- Strong organizational and multitasking abilities
Job Qualifications
- High school diploma or equivalent
- Previous experience in front desk or guest services preferred
- Excellent communication and interpersonal skills
- Ability to resolve conflicts effectively
- Familiarity with hotel reservation software and payment processing
- Knowledge of local area attractions and amenities
- Strong organizational and multitasking abilities
Job Duties
- Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
- Complete all shift checklist items
- Check in and out all hotel guests in a confident, professional and personalized manner
- Take hotel reservations accurately and efficiently
- Assist in the development and implementation of special projects
- Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
- Maintain a positive relationship with all employees and guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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