FRONT OFFICE AGENT | BENEFITS INCLUDE: PAID VACATION, FREE ROOM NIGHTS, AND MANY MORE!
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $36.07 - $37.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Free room nights
Discounted and Friends & Family Room Rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
paid sick days
Paid holidays
Tuition Reimbursement
Free colleague meals during shift
Employee stock purchase plan
Retail Discounts
Job Description
Hyatt is a globally recognized hospitality company dedicated to fostering a culture of belonging where every individual feels at home no matter where they are in the world. Known for transforming trips into memorable journeys and encounters into meaningful experiences, Hyatt is committed to making travel more human, connected, and sustainable. Their mission is deeply rooted in the belief that hospitality is more than just a job; it is a fulfilling career path for those passionate about caring for others and delivering exceptional service. With a worldwide presence, Hyatt offers diverse opportunities for employees to shape their careers while celebrating... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in front desk or hospitality roles preferred
- strong communication skills
- ability to multitask and stand for long periods
- flexible availability including weekends and holidays
- basic computer proficiency
- commitment to maintaining company grooming and service standards
Job Qualifications
- Guest-focused mindset with a passion for service excellence
- strong customer service and communications skills
- strong attention to detail and organization skills
- ability to stand for extended periods and multitask in a fast-paced environment
- must be able to work a flexible schedule, including AM or PM shifts, weekends, and holidays
- proficient in basic computer skills
- previous hotel front desk or hospitality experience preferred
Job Duties
- Greet guests warmly and professionally
- provide efficient and accurate check-in and check-out services
- register guests, assign rooms, verify payment methods, and issue room keys
- respond to guest inquiries, special requests, and service needs promptly and courteously
- handle guest concerns and service recovery opportunities with empathy and professionalism
- maintain accurate guest profiles, reservations, and billing information in the property management system
- balance cash, credit, and folio transactions accurately at the end of each shift
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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