Hotel Daphne

Front Office Agent - Hotel Daphne

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
401K with company match
Free room nights
discounted room rates
friends and family room rates
Free parking
Paid Time Off
Wellbeing initiatives
Retail Discounts

Job Description

Hotel Daphne, located in the vibrant Houston Heights neighborhood, is a unique and inspiring boutique hotel that embraces creativity, nostalgia, and community. Set to open in winter 2025, Hotel Daphne offers a boutique experience with 49 rooms that are designed as a hideaway inspired by utopian ideals, clandestine neighborhood clubs, determined women, and art of all kinds. This hotel invites both travelers and locals to experience a distinct blend of comfort and originality where the familiar meets the far out. As a new establishment, Hotel Daphne emphasizes a culture of collaboration, creativity, and exceptional guest service, all while fostering a... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or front desk operations preferred
  • Ability to multitask and manage multiple responsibilities
  • Strong communication and interpersonal skills
  • Proficiency with reservation and property management systems
  • Basic accounting skills
  • Knowledge of local area and attractions

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or front desk operations preferred
  • Strong communication and interpersonal skills
  • Proficiency with reservation and property management systems
  • Ability to multitask and manage multiple responsibilities
  • Knowledge of local area and attractions
  • Customer service oriented
  • Basic accounting skills

Job Duties

  • Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
  • Complete all shift checklist items
  • Check in and out all hotel guests in a confident, professional and personalized manner
  • Take hotel reservations accurately and efficiently
  • Assist in the development and implementation of special projects
  • Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
  • Maintain a positive relationship with all employees and guests

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.