Hyatt Regency Conroe

FRONT OFFICE AGENT (FULL-TIME, FRONT OFFICE)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling

Job Description

Hyatt is a globally recognized hotel brand that prides itself on delivering exceptional guest experiences through its dedicated and attentive associates. Known for its commitment to hospitality excellence, Hyatt operates a range of full-service hotels worldwide, offering luxurious accommodations, state-of-the-art facilities, and personalized services. The company has built a reputation for creating meaningful and memorable stays for guests by focusing on attentive service and guest satisfaction. Hyatt values associates who embody professionalism, empathy, and a passion for creating positive experiences for all guests.

The role of a Front Office Associate at Hyatt is a vital position within the hotel's dail... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hotel front desk or customer service roles preferred
  • Excellent communication skills
  • Ability to stand for extended periods
  • Proficiency in handling payment transactions
  • Friendly and approachable demeanor
  • Ability to work in a fast-paced environment

Job Qualifications

  • Desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Previous hotel front desk experience preferred

Job Duties

  • Manage guest registration process
  • Communicate hotel services and promotions
  • Process forms of payment
  • Respond to guest inquiries
  • Engage in casual conversation with guests
  • Create a welcoming guest experience
  • Maintain accurate records of transactions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location