Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Employee Discounts
Wellbeing initiatives
Job Description
The Carpenter Hotel is a charming neighborhood establishment located in South Austin that embodies community spirit, creativity, and exceptional hospitality. As part of the Bunkhouse family of hotels, the Carpenter Hotel upholds a reputation for thoughtful design, genuine service, and fostering a strong sense of place. Guests at the Carpenter Hotel can expect a warm, welcoming atmosphere whether they are visiting for a stay, grabbing a cup of coffee, or attending an event. The hotel prides itself on making every guest feel at home, blending comfort with a unique local flair that highlights the culture of South Austin. With a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Ability to communicate effectively with guests and team members
- Strong organizational skills
- Basic computer proficiency
- Ability to work flexible schedules including weekends and holidays
- Friendly and approachable demeanor
Job Qualifications
- High school diploma or equivalent
- Previous experience in front desk or customer service roles preferred
- Strong communication and interpersonal skills
- Ability to resolve conflicts calmly and professionally
- Familiarity with hotel management software is a plus
- Basic accounting and billing knowledge
- Knowledge of local area attractions and amenities
Job Duties
- Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
- Complete all shift checklist items
- Check in and out all hotel guests in a confident, professional and personalized manner
- Take hotel reservations accurately and efficiently
- Assist in the development and implementation of special projects
- Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
- Maintain a positive relationship with all employees and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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