Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Benefits
Employee lunch
flexible schedule
Employee Discounts
Job Description
DoubleTree by Hilton Hotel Carson is part of the globally recognized Hilton brand, known for its commitment to delivering exceptional hospitality experiences across the world. Located in Carson, California, this hotel caters to both business and leisure travelers seeking comfort, convenience, and quality service. As a full-service hotel, DoubleTree by Hilton offers a range of amenities including conference facilities, dining options, and recreational activities to ensure guests have a memorable stay. The hotel prides itself on maintaining a warm and welcoming environment, supported by a dedicated team of professionals focused on guest satisfaction and operational excellence.
The role... Show More
The role... Show More
Job Requirements
- Must clear background screening
- High school or GED required
- At least one year front desk experience or two years' experience in hospitality
- Ability to stand for most of your shift
- Ability to work fluctuating schedules including nights, weekends and holidays
- Ability to perform physical tasks such as bending, stretching, twisting, or lifting up to 25lbs
- Excellent communication skills
- Strong problem-solving abilities
- Responsible and reliable
- Ability to work well with others
Job Qualifications
- High school or GED required
- Associate degree in related or business administration preferred
- At least one year front desk experience as guest services agent or two years' experience in the hospitality field
- Experience with Marriott full-service PMS systems preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Ability to remain calm while under pressure
- Ability to work cohesively as part of a team
Job Duties
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Answer phones and transfer calls accordingly
- Inform customers of all on-site amenities and any relevant information needed to use them
- Handle and resolve guest complaints
- Respond to maintenance requests from current guests and contact technicians to fix broken fixtures in guest rooms
- Stock and maintain gift shop area clean
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs to provide them with the best service possible
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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