Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Employee lunch
flexible schedule
Employee Discounts
Job Description
DoubleTree by Hilton Hotel Carson is a distinguished full-service hotel that provides a welcoming and comfortable environment for guests from around the world. As part of the Hilton Worldwide portfolio, DoubleTree by Hilton is known for its personalized service, inviting atmosphere, and commitment to quality hospitality. The Carson location upholds these values by offering a range of amenities designed to meet the needs of both business and leisure travelers. This modern hotel provides guests with well-appointed rooms, excellent dining options, meeting spaces, and convenient access to nearby attractions. Staff members at DoubleTree by Hilton Hotel Carson play an essential role... Show More
Job Requirements
- High school diploma or GED
- At least one year front desk experience or two years hospitality experience
- Experience with Marriott full-service PMS systems preferred
- Ability to stand for most of the shift
- Ability to bend, stretch, twist, or lift up to 25 pounds during shift
- Must clear background screening
Job Qualifications
- High school diploma or GED
- At least one year front desk experience as guest services agent or two years in the hospitality field
- Experience with Marriott full-service PMS systems preferred
- Associates degree in related or business administration preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Ability to remain calm under pressure
- Ability to work cohesively as part of a team
Job Duties
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Answer phones and transfer calls accordingly
- Inform customers of all on-site amenities and any relevant information needed to use them
- Handle and resolve guest complaints
- Respond to maintenance requests from current guests and contact technicians to fix broken fixtures in guest rooms
- Stock and maintain gift shop area clean
- Invoice and bill guests for their stay and services used
- Communicate with guests to understand their individual needs and provide the best service possible
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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