Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
inclusive work environment
Job Description
Montage International is a renowned luxury hospitality company recognized for delivering exceptional experiences in premier hotel and resort environments. With a commitment to excellence and a passion for creating memorable moments for every guest, Montage International fosters a culture that encourages employees to pursue their passions and deliver superior service. The company’s vision centers around innovation, dedication, and personalized guest engagement, making it a leader in the hospitality industry. This approach not only elevates the guest experience but also nurtures a collaborative and inspiring work environment where employees are motivated to bring their unique talents and magic to their roles.Show More
Job Requirements
- High school diploma or equivalent
- minimum two years of hotel operations experience
- minimum two years of customer service experience
- basic math skills
- ability to communicate clearly in English
- advanced computer skills in Microsoft Word, Excel, PowerPoint, and Outlook
- ability to stand and walk for extended periods
- ability to lift up to 15 pounds
- physical ability to bend, stoop, squat, and stretch
Job Qualifications
- High school diploma or equivalent
- bachelor’s degree preferred
- minimum of two years’ experience in a hotel operations environment
- minimum of two years’ experience in customer service
- basic math skills and ability to accurately handle billing
- ability to communicate clearly and fluently in English
- advanced skills in Word, Excel, PowerPoint, and Outlook
- daily use of computer programs
Job Duties
- Provide excellent customer service and telephone etiquette
- host and welcome guests with a friendly and sincere demeanor
- assist with guest check-in and check-out process, including folios, invoicing, and billing
- think creatively to solve guest stay challenges and exceed expectations
- communicate and partner with department leaders and hourly associates to personalize and execute guest experiences seamlessly
- maintain proper record keeping for guest accounts
- be knowledgeable about hotel services and local surroundings to address guest questions and requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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