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Front Office Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.28
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement savings plan
Paid Time Off
Employee Discounts
Professional development opportunities
Team-oriented work environment
Diversity and inclusion initiatives

Job Description

Renaissance Austin Hotel is a distinguished hospitality establishment located in the vibrant city of Austin, Texas. As part of the renowned Renaissance Hotels brand, which operates under the global Marriott International umbrella, this hotel offers guests a unique blend of cultural immersion and exceptional service. The Renaissance Austin Hotel is strategically situated at 9721 Arboretum Boulevard, in a prime location that gives visitors convenient access to the dynamic attractions, events, and natural beauty that Austin has to offer. Renowned for its distinctive style and focus on authentic experiences, the hotel serves both business travelers and tourists seeking comfort, luxury, and... Show More

Job Requirements

  • high school diploma or equivalent certificate
  • no previous related work experience required
  • no supervisory experience required
  • ability to stand and walk for extended periods
  • ability to lift and move objects weighing less than 10 pounds
  • willingness to work full time
  • commitment to follow company policies
  • ability to maintain confidentiality

Job Qualifications

  • high school diploma or equivalent certificate such as GED
  • strong communication skills
  • ability to work standing and walking for long periods
  • customer service orientation
  • ability to multitask and handle operational tasks
  • professionalism in appearance and conduct

Job Duties

  • assist guests with check-in and check-out procedures
  • handle guest requests and inquiries promptly
  • provide information about local events and attractions
  • complete operational reports accurately
  • maintain professional appearance and communication
  • move, lift, and arrange objects weighing less than 10 pounds
  • adhere to company safety and quality standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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