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Front Office Agent

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
flexible scheduling
Career advancement opportunities
Employee Discounts

Job Description

Our hotel is a well-established hospitality company committed to providing exceptional guest experiences and maintaining high standards of service. Known for our warm and welcoming atmosphere, we have built a reputation as a premier destination for travelers seeking comfort, convenience, and personalized care during their stay. Our team is dedicated to ensuring each guest feels valued and enjoys an unforgettable visit from the moment they arrive until their departure. We take pride in offering numerous amenities and services designed to enhance the overall guest experience, catering to individual needs and preferences. With a focus on continuous improvement and innovation in... Show More

Job Requirements

  • Completed high school certificate or equivalent
  • positive attitude
  • good communication skills
  • commitment to customer service
  • ability to work independently and as part of a team
  • excellent grooming standards
  • dependability
  • integrity

Job Qualifications

  • Positive attitude and good communication skills
  • commitment to delivering a high level of customer service
  • excellent grooming standards
  • ability to work independently and as part of a team
  • passion for hospitality and delivering exceptional guest experiences
  • integrity and doing the right thing consistently
  • productivity
  • dependability
  • completed high school certificate or equivalent

Job Duties

  • Welcome guests with a courteous greeting and timely registration
  • execute necessary steps for guest departure and check-out
  • address guest concerns throughout their hotel experience
  • promote hotel amenities and services while upgrading guest stays
  • organize and execute various marketing programs for incoming guests
  • provide complimentary welcome packets including room keys and appreciation tokens
  • ensure excellent service experience throughout guest interactions

Job Qualifications

Experience

No experience required

Job Location

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