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Front Office Agent

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Potential for advancement
training programs
Appreciation gifts

Job Description

The company hiring for the Front Office Agent position is a reputable hotel dedicated to providing exceptional guest service and ensuring the financial success of its operations. As an established player in the hospitality industry, the hotel prides itself on delivering outstanding experiences to all guests, combining comfort, convenience, and personalized service. With a focus on excellence, the hotel offers a range of amenities and services designed to enhance each visitor's stay and maintain a welcoming atmosphere. Maintaining a high standard of customer care and operational efficiency is a key priority for the hotel, and so the team members play... Show More

Job Requirements

  • Completed high school certificate or equivalent
  • Positive attitude
  • Good communication skills
  • Commitment to customer service
  • Ability to work independently and in a team
  • Excellent grooming standards
  • Willingness to promote hotel amenities and services
  • Dependability and integrity

Job Qualifications

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Ability to work independently and as part of a team
  • Passion for hospitality and delivering exceptional guest experiences
  • Integrity and ethical conduct
  • Productivity and efficiency
  • Dependability
  • Completed high school certificate or equivalent

Job Duties

  • Greet guests with a courteous welcome and register them promptly while providing excellent service
  • Execute necessary steps for guest check-out
  • Address guest concerns throughout their stay
  • Promote hotel amenities and services while upgrading guests
  • Organize and execute various marketing programs for incoming guests
  • Distribute complimentary welcome packets including room keys and appreciation gifts
  • Maintain professionalism and excellent grooming standards

Job Qualifications

Experience

No experience required

Job Location

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