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Job Overview
Employment Type
Hourly
Job Description
Legends Global is a leading live events and venue management company, recognized as the premier partner to some of the world's most iconic venues, events, and brands. Operating a vast network of 450 venues worldwide, Legends Global is involved in hosting approximately 20,000 events annually, entertaining over 165 million guests. The company offers a comprehensive range of services which include feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content booking. Their distinctive white-label approach enables their partners to maintain a strong presence and focus on delivering exceptional experiences to their audiences. This global reach and deep... Show More
Job Requirements
- Must be 18 years of age or older
- High school diploma or equivalent required
- Customer service background in hospitality, events, restaurants, or retail
- Excellent customer service and interpersonal skills
- Strong problem solving and analytical skills
- Excellent verbal and written communication skills
- Ability to adapt to changes and manage competing demands
- Good organizational skills
- Ability to stand or walk for long periods
- Ability to diffuse tense situations
- Ability to work under pressure and with limited supervision
- Maintain professional appearance, attitude, and work ethic
Job Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent required
- Customer service background in hospitality, events, restaurants, or retail
- Excellent customer service and interpersonal skills
- Ability to perform duties with energy and enthusiasm
- Strong problem solving and analytical skills
- Excellent verbal and written communication skills
- Ability to adapt to changes and manage competing demands
- Good organizational skills
- Ability to stand or walk for long periods
- Ability to diffuse tense situations
- Ability to work under pressure and with limited supervision
- Maintain professional appearance, attitude, and work ethic
Job Duties
- Train and supervise front of house staff on customer service expectations and safety protocols
- Distribute front of house information (usher sheets) and facilitate nightly usher meetings
- Oversee front of house operations during events, ensuring guests are seated efficiently and addressing patron concerns
- Ensure front of house staff enforce safety procedures, including crowd control, emergency exits, and venue-specific rules
- Act as a point of contact for staff and guests, addressing concerns or complaints professionally and timely
- Assign positions for front of house staff during shifts, ensuring adequate coverage of the venue for events and adjusting as needed
- Facilitate additional front of house activities such as VIP activations or in-house programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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