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Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Flexible
Benefits
Work in a fun, high-energy environment
Receive pay on a weekly basis
flexible scheduling options
Generous discounts on shift meals and family dining
Industry-leading training programs
Clear pathways for career growth and advancement
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement assistance
comprehensive medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
Wellbeing Support Tools
Employee Recognition Program
Slip resistant shoes program
Charitable involvement initiatives
Training Contests
Job Description
Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise renowned for its vibrant atmosphere, diverse menu, and dedication to delivering an unmatched guest experience. Founded in 1982, it has grown exponentially, becoming a popular destination for sports enthusiasts and food lovers alike. The brand's commitment to quality, excitement, and guest satisfaction has cemented its position in the competitive restaurant industry. The establishment is focused on creating an engaging environment where great food, enthusiastic company, and the excitement of live games come together, making it a preferred choice for social dining and entertainment.
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Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to stand for extended periods
- Must be at least 18 years old as per legal requirements
Job Qualifications
- Possesses a natural knack for creating an energetic and genuinely welcoming environment
- Excels at organizing the guest experience with exceptional attention to detail
- Demonstrates strong multi-tasking abilities
- Shows heartfelt dedication to delivering superior service
Job Duties
- Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
- Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
- Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
- Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
- Process payments accurately and efficiently, handling cash and electronic transactions
- Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
- Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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