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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a prestigious and dynamic company renowned for its fully integrated approach to hospitality services, delivering outstanding client service across every facet of its operations. Established as a leading name in the hospitality industry, Driftwood Hospitality Management emphasizes a team culture that empowers associates to take initiative, be proactive, and actively contribute to the success of each property through clearly defined strategies and objectives. This culture of excellence and teamwork is why the company attracts and retains the best talent in the hospitality sector, ensuring that every employee, position, and hotel under its umbrella operates at the... Show More
Job Requirements
- Ability to transport at least 50 lbs through a crowded room on a continuous basis throughout the shift
- Lifting at least 50 lbs
- Constant standing and walking required
- Frequent twisting, bending, stooping, reaching, talking, hearing, seeing and smiling
- Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages
- Hold a current Food Handler Card and TABC license or be in the process of certification
- Basic knowledge of English language sufficient to understand inquiries from customers and communicate simple instructions
- Ability to comprehend and apply written product labeling instructions
- Knowledge of the appropriate table settings and service ware
- Ability to operate beverage equipment
- Ability to work under pressure and deal with stressful situations during busy periods
- All team members must maintain a neat, clean and well-groomed appearance
Job Qualifications
- Thorough knowledge of food outlet operations including foods, supervisory aspects, service techniques, and guest interaction
- Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Hold a current Food Handler Card and TABC license or be in the process of certification
- Ability to work under pressure and deal with stressful situations
- Knowledge of the appropriate table settings and service ware
- Basic knowledge of English language sufficient to understand inquiries from customers and communicate simple instructions
- Ability to comprehend and apply written product labeling instructions
- Ability to remember, recite and promote the variety of menu items
- Ability to operate beverage equipment such as coffee maker
Job Duties
- Assist Restaurant Manager/F&B Director in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet
- Maintain outlet scheduling and payroll
- Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff such as house count, daily specials, promotions, and menu changes
- Meet and greet guests as they arrive, escort them to their table, and present menus
- Answer telephones clearly, coordinate and document reservations
- Maintain communication with all departments and attend relevant meetings, participate in marketing efforts, assist in creating menus, survey competition and report food trends
- Monitor product quality and guest satisfaction, ensure food quality is consistent, appealing, and prepared to guest specifications
- Maintain profitability of outlet to support overall hotel operations by controlling payroll and equipment costs, ensuring par stock levels, ordering and stocking supplies, and maintaining equipment
- Support the entire Food and Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing
- Provide a clean and safe environment by assigning and assisting with cleaning
- Adhere to all company policies and procedures
- Follow safety and security procedures and rules
- Know department fire prevention and emergency procedures
- Utilize protective equipment
- Report unsafe conditions, accidents, injuries, near-misses and property damage to manager
- Provide for a safe work environment by following all safety and security procedures and rules
- Maintain a neat, clean and well-groomed appearance
- Perform any related duties as requested by manager
- Assist other Restaurant Personnel when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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