Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
PTO plan
401K options
Travel reimbursement
Cell phone reimbursement
Healthcare packages
Job Description
World Cafe Live is a renowned nonprofit organization dedicated to fostering community through shared music and culinary experiences. Founded on the principles of welcome and inclusivity, World Cafe Live aims to create spaces that not only celebrate music but also inspire learning and embrace diversity. Since its establishment in 2004, this vibrant venue has been a pivotal hub for independent live music in Philadelphia, welcoming over 150,000 guests annually. The organization supports both emerging and established artists, contributing significantly to the local arts scene while providing educational programs and accessible experiences for audiences of all ages and abilities. Beyond its... Show More
Job Requirements
- Minimum of four years of experience in high volume hospitality management
- Ability to multi-task in a high-paced atmosphere
- Ability to work effectively under time constraints and deadlines
- Availability to work flexible hours primarily including nights and weekends
- Ability to stand for up to 8 hours at a time and move frequently around the building
- Maintain ServSafe and RAMPS certification
- Enforce and maintain all Office of Food Protection Health and Safety and PLCB standards
Job Qualifications
- Minimum of four years of experience in high volume hospitality management
- Experience using Toast POS system preferred
- Positive attitude, especially in challenging situations
- Excitement about service best practices and number of covers
- Team oriented mindset, with the ability to work autonomously
- Ability to multi-task in a high-paced atmosphere
- Ability to work effectively under time constraints and deadlines
- Availability to work flexible hours primarily including nights and weekends
- Ability to stand for up to 8 hours at a time and move frequently around the building
- Appreciation for independent business and live music
Job Duties
- Support hiring, scheduling, and training all FOH employees while maintaining a positive environment with support of other operational management
- Work in tandem with the Front of House Manager, Bar Manager, Director of Food & Beverage and AGM to provide a seamless experience for not only the guests but for FOH, BOH & other operational staff
- Manage reservations and promote a strong first turn of service
- Create and enforce standards of service and guest experience for all FOH staff members and conduct daily pre-shift meetings
- Check out FOH employees and close down the building for maximum efficiency and cleanliness
- Balance cash drawers at the completion of every shift
- Support catering efforts and manage the FOH team during private catered events
- Maintain ServSafe and RAMPS certification and enforce and maintain all Office of Food Protection Health and Safety and PLCB standards
- Monitor the FOH team’s performance
- promoting achievements and identifying areas for growth
- Attending weekly operational meetings and any other required meetings as requested
- Opportunity to participate in developing events, features, and other new ideas
- Assisting leadership in maintaining relevant budgetary and mission goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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