Topgolf Callaway Brands Corp. logo

Front of House Manager - (Hospitality Manager)

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Topgolf Entertainment Group is a leading global sports and entertainment community known for its innovative approach to delivering exceptional guest experiences. With venues across multiple locations, Topgolf combines the excitement of golf with a vibrant social environment, creating a unique fusion of sport, entertainment, and hospitality. As a recognized industry leader, Topgolf fosters an inclusive culture that values diversity, creativity, and teamwork, providing employees with opportunities for growth and development in a dynamic setting. The company is committed to equality and actively promotes a workplace free from discrimination and harassment, ensuring all associates and guests enjoy a respectful and supportive... Show More

Job Requirements

  • Prior experience in golf course management or related hospitality roles
  • Strong leadership and team management skills
  • Exceptional customer service and communication abilities
  • Proficiency in reservation software and basic computer skills

Job Qualifications

  • Prior experience in golf course management or related hospitality roles
  • Strong leadership and team management skills to guide and motivate staff
  • Exceptional customer service and communication abilities to create a welcoming environment
  • Proficiency in reservation software and basic computer skills

Job Duties

  • Supervise and lead the golf services team, including training and scheduling
  • Manage reservations, venue operations, and guest inquiries
  • Ensure the cleanliness, maintenance, and organization of retail areas
  • Execute events, tournaments, and promotions to enhance guest experiences
  • Uphold operating procedures and service and safety standards, especially guest satisfaction
  • Resolve guest concerns promptly to maintain a high level of customer satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.