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Front of House Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $22.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule

Job Description

Boston's Restaurant and Sports Bar is a prominent franchise establishment known for blending the atmosphere of a family-friendly dining experience with the vibrant energy of a sports bar. Unlike Boston Pizza Restaurants, LP or its affiliates, Boston's Restaurant and Sports Bar operates as an independently owned franchise, where franchisees serve as the primary employers and have the liberty to define their wage and benefit structures. This independent model allows the franchisees to tailor the dining and service experience uniquely to their communities while maintaining the core values and brand recognition that Boston's is known for.

The restaurant excel... Show More

Job Requirements

  • High school diploma or equivalent
  • 3-5 years of management experience in a full-service restaurant
  • Proven leadership capabilities
  • Ability to use computer systems including MS Word, Excel and POS
  • Flexibility to work evenings, weekends, and holidays
  • Strong decision-making and analytical skills
  • Effective communication and interpersonal skills
  • Customer service orientation
  • Ability to manage multiple tasks simultaneously
  • Eligibility to work in the United States

Job Qualifications

  • 3-5 years of progressive management experience in a full-service restaurant
  • Proven leadership skills and ability to follow-through
  • Knowledge of computers such as MS Word, Excel and Point of Sale system
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Strong analytical and decision-making skills
  • Possess a strong sense of urgency and command presence management style
  • Leadership skills with the ability to direct, coach and supervise a team
  • Strong business acumen including understanding budgets and operating costs
  • Strong communication and interpersonal skills both written and oral
  • Customer service skills able to exceed guest expectations
  • Ability to multi-task in a fast-paced environment
  • Ability to perform efficiently during high volume peak periods
  • Must be eligible to work in the United States

Job Duties

  • Create, lead, and manage a positive and fun restaurant culture
  • Increase sales by ensuring guest satisfaction and prompt problem resolution
  • Lead, manage, and deliver a friendly guest focused experience
  • Schedule FOH team in accordance with budgeted targets and service goals
  • Maintain a positive attitude that promotes teamwork within the restaurant
  • Ensure operational and occupational health and safety standards are in place and followed
  • Maintain appropriate security protocols for guest, employee, and restaurant safety
  • Ensure responsible selling and service of alcohol as mandated by licensing authorities and company training guidelines
  • Perform other duties as required

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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