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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holidays
Employee Discounts
Professional growth opportunities
Job Description
49th State - Anchorage Downtown is part of Northern Hospitality Group, a premier hospitality organization rooted in Alaska's rich cultural and culinary heritage. Northern Hospitality Group's vision is to share Alaska with the world by transforming the community through innovation and creativity, offering the best locally crafted goods and legendary hospitality. Known for its diverse portfolio of restaurants and bars, the group strongly emphasizes its core values of being legendary, honorable, and fostering a sense of one team among all employees. The 49th State location in Anchorage Downtown stands as a flagship restaurant showcasing authentic Alaskan cuisine with a commitment... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum 2 years in a leadership or management role in a high-volume casual or upscale restaurant
- Strong understanding of POS systems, labor management, and service standards
- Excellent communication, organizational, and leadership skills
- Ability to perform effectively in a fast-paced, high-pressure environment
- Must have or obtain current TAPS and Alaska Food Handler or ServSafe certifications
- Must be legally authorized to work in the United States
Job Qualifications
- Bachelor's degree preferred
- Minimum 2 years in a leadership or management role in a high-volume casual or upscale restaurant
- Strong understanding of POS systems, labor management, and service standards
- Excellent communication, organizational, and leadership skills
- Ability to perform effectively in a fast-paced, high-pressure environment
- Must have or obtain current TAPS and Alaska Food Handler or ServSafe certifications
- Legally authorized to work in the United States
Job Duties
- Oversee opening, mid, and closing shifts with full accountability for FOH operations
- Manage daily service flow, staffing levels, cleanliness, and organization
- Exercise discretion and independent judgment in zone management and service pacing
- Identify and resolve operational challenges quickly while maintaining guest satisfaction
- Uphold the 'Gold Standard' of hospitality by modeling exceptional service
- Manage guest relations, feedback, and recovery with professionalism and empathy
- Support servers, bartenders, and hosts in exceeding guest expectations at every step
- Hire, train, coach, and discipline FOH team members
- Create and maintain a culture of accountability, teamwork, and positivity
- Develop and implement ongoing training and professional development programs
- Participate in performance reviews and team recognition initiatives
- Manage inventories, deliveries, and vendor relationships
- review and record invoices
- Ensure compliance with all safety, sanitation, and alcohol service regulations
- Partner with BOH leadership to ensure consistency between kitchen and floor operations
- Implement company initiatives to improve quality, efficiency, and profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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