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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Fixed Shifts
Benefits
full-time salaried position
401(k)
Comprehensive health insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
opportunities for professional growth
Job Description
Northern Hospitality Group is a renowned hospitality company dedicated to showcasing the beauty and culture of Alaska through exceptional dining and service experiences. With a strong commitment to innovation, creativity, and locally crafted goods, Northern Hospitality Group has established itself as a leader in the Alaskan hospitality industry. Their mission focuses on transforming the community by delivering legendary hospitality that reflects the best of Alaska's unique offerings. This dedication to quality and community has earned them a reputation for excellence and a loyal customer base. The company's core values—Be Legendary, Be Honorable, Be One Team—underscore a culture of integrity, teamwork,... Show More
Job Requirements
- Bachelor’s degree preferred
- Minimum 2 years in a leadership or management role in a high-volume casual or upscale restaurant
- Strong understanding of POS systems, labor management, and service standards
- Excellent communication, organizational, and leadership skills
- Ability to perform effectively in a fast-paced, high-pressure environment
- Must have or obtain current TAPS and Alaska Food Handler or ServSafe certifications
- Must be legally authorized to work in the United States
Job Qualifications
- Bachelor’s degree preferred
- Minimum 2 years in a leadership or management role in a high-volume casual or upscale restaurant
- Strong understanding of POS systems, labor management, and service standards
- Excellent communication, organizational, and leadership skills
- Ability to perform effectively in a fast-paced, high-pressure environment
- Must have or obtain current TAPS and Alaska Food Handler or ServSafe certifications
- Must be legally authorized to work in the United States
Job Duties
- Oversee opening, mid, and closing shifts with full accountability for FOH operations
- Manage daily service flow, staffing levels, cleanliness, and organization
- Exercise discretion and independent judgment in zone management and service pacing
- Identify and resolve operational challenges quickly while maintaining guest satisfaction
- Uphold the Gold Standard of hospitality by modeling exceptional service
- Manage guest relations, feedback, and recovery with professionalism and empathy
- Hire, train, coach, and discipline FOH team members
- Create and maintain a culture of accountability, teamwork, and positivity
- Develop and implement ongoing training and professional development programs
- Manage inventories, deliveries, and vendor relationships
- Ensure compliance with safety, sanitation, and alcohol service regulations
- Partner with BOH leadership to ensure consistency between kitchen and floor operations
- Implement company initiatives to improve quality, efficiency, and profitability
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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